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London Build

Jenny McLaughlin

Jenny McLaughlin

Project Manager, Heathrow Airport

Jenny McLaughlin has worked within the airport industry for over 20 years. This began at East Midlands Airport as an Environment and Safeguarding Officer achieving ISO14001. The last 15 years have been at Heathrow Airport in a number of departments including Environment, Airside and now Infrastructure as a project manager. Jenny has delivered a number of business changes, from new aircraft de-icing process, introducing new IT applications, building a remote coaching gate in the middle of a live terminal, to significant maintenance work to the Northern runway. Jenny is dyslexic and has ADHD and believes that “the way that my brain is wired differently is an asset”. Jenny is a speaker at a number of industry events on ‘Systematic Inclusion’, bringing to life the criticality of accessibility if we are to truly ‘Build Back Equitable’. This is most evident in being a key player in creation of RIBA Inclusive Design Overlay published earlier this year. Finally, Jenny is a member of the board for Get It Right Initiative (GIRI). GIRI is a group of industry experts, organisations and businesses dedicated to eliminating error and improving the UK construction industry.


With the publishing of RIBA Inclusive Design Overlay, it is no longer how/when but now a change is happening. It is a massive step in the right direction and allows us as a collective to work towards our goal of becoming systematically inclusive, equitably safe and fully sustainable as an industry.